Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Rich Volan

Rich Volan

President

Rich is a native Ohio resident and established the Volan Insurance Agency in 1999. He has been in the insurance industry for over 25 years and has experience as both a captive agent and as an independent agent. Rich established the Agency to incorporate his education, skills, beliefs, and background into his own agency within the independent insurance market.

Don Hertvik

Don Hertvik

Executive Affiliate

Don Hertvik is an Executive Affiliate of Volan Insurance. Don has been in the insurance industry for over 35 years of insurance and securities experience. Don has merged his longtime business with Volan Insurance in order to continue the excellent service that his clients have come to expect. Don works with Rich in managing the day to day operations.

Kristine Nadjem

Kristine Nadjem

Office Manager/Agent

Kris has been with the Agency for over 15 years. She specializes in Personal Insurance, Commercial Bonds & Certificates of Insurance and Marketing for the Agency. Kris truly loves the insurance industry and helping clients to understand their coverages.

Lexis Hershey

Lexis Hershey

Customer Service Representative

Lexis joined Volan Insurance in 2013. Lexis specializes in personal insurance and servicing personal and commercial insurance accounts. Recently obtaining her insurance license, Lexis looks forward to learning more about the industry and continuing to provide the best customer service possible to our clientele.

Katelyn Werner

Katelyn Werner

Katelyn is the newest member of Volan Insurance joining in 2015 as our CSR Assistant. She is a graduate of Valley Forge High School and was just recently married. Katelyn assists Kris and Lexis with the day to day operations, answering clients’ inquiries and the marketing program.